Privacy Policy

1. Introduction

This Privacy Policy explains how Gran Caffè Monaco ("we", "us", "our") collects, uses, and protects your personal data when you visit our website.

We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following types of personal data:

a) Contact Form Data

When you submit an inquiry through our contact form, we collect:

• First Name
• Last Name
• Phone Number
• Email Address
• Message content

This data is used only to respond to your inquiry.

b) Technical & Usage Data

We may collect:

• IP address
• Browser type
• Device information
• Pages visited

This data is collected via analytics tools.

3. How We Use Your Data

We use your data for the following purposes:

• To respond to inquiries submitted through the contact form
• To improve website performance and user experience
• To analyze website traffic

We do not sell or share your personal data for marketing purposes.

4. Cookies & Tracking Technologies

We use cookies to ensure proper website functionality and to improve our services.

Types of cookies we use:

• Strictly Necessary Cookies — Required for the website to function properly.
• Analytics Cookies — Used to understand how visitors interact with the website (e.g., Google Analytics).
• Marketing Cookies — Used for advertising and remarketing (e.g., Google Ads, Facebook Pixel).

Non-essential cookies are only activated after your consent. You can manage or withdraw your consent at any time using the cookie settings.

5. Third-Party Services

We use third-party services that may process data:

• Google Analytics (traffic analysis)
• Google Ads (advertising)
• Facebook Pixel (marketing tracking)

These providers may process data outside the European Economic Area. In such cases, appropriate safeguards are applied.

6. Data Retention

• Contact form data is stored only as long as necessary to respond to your inquiry.
• Analytics data is retained according to the default settings of the respective tools.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing

To exercise your rights, contact us using the details below.

8. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Contact Information

If you have any questions regarding this Privacy Policy or your data, you can contact us at:

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.